Support

We're a small team at Waypoint Apps, and we read every message. If something isn't working, you have a question, or you have an idea to make one of our apps better, we'd genuinely love to hear from you.

Contact us

Email support@waypointapps.app and we'll get back to you. We usually reply within 1 to 2 business days.

To help us help you faster, it's useful (but not required) to include the app name, your device model, and your iOS version.

Our apps

This page provides support for all Waypoint Apps, including:

• Beacon: a calm, ADHD-friendly reminders app. (Privacy Policy)
• Notice: a private perimenopause tracker. (Privacy Policy)

Managing your subscription

If you subscribed to Beacon Pro or another Waypoint subscription, you can view, change, or cancel it anytime from your iPhone or iPad: open Settings, tap your name at the top, then tap Subscriptions. Cancelling stops future renewals, and you keep access until the end of your current billing period. Subscriptions are billed through your Apple Account, so we aren't able to process cancellations or refunds directly. Refund requests go through reportaproblem.apple.com.

Your privacy

Your health data stays on your device, and we don't sell or share your personal information. The only things our apps ever send are anonymous crash and diagnostic reports. You can read the full details in each app's privacy policy: Beacon's Privacy Policy and Notice's Privacy Policy.

Report a bug or request a feature

Found something broken, or have an idea? Email support@waypointapps.app with a short description and your device model and iOS version, and we'll take a look.